Jordy Tack ("we," "us," or "our") operates the Redrawing Reality mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Email address (for account creation and authentication)
- User profile information
- Payment information (processed securely through Apple's App Store)
1.2 Device Information
We automatically collect certain information about your device, including:
- Device type and model
- Operating system version
- Unique device identifiers
- App version and usage data
1.3 Media and Content
With your explicit permission, we may access:
- Camera: To capture photos and videos for projection mapping projects
- Photo Library: To import images and save your created projects
- Microphone: To analyze audio input for creating audio-reactive visual effects
1.4 Usage Data
We collect information about how you interact with the App:
- Features used
- Projects created
- App crashes, errors, and performance data (through PostHog)
- Analytics data to improve our services
1.5 Push Notifications
If you opt in to push notifications, we use OneSignal (a third-party processor) to deliver them. For this purpose, the following may be processed:
- A device-level push token / push subscription ID
- Device and notification interaction data (e.g. whether a notification was delivered, opened, or dismissed)
- Optional tags we associate with your device or account to send relevant notifications
Push notifications are only enabled after you grant permission through the operating system prompt. You can disable them at any time (see Section 6).
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App's functionality
- Create and manage your account
- Process subscription payments (through RevenueCat and Apple's App Store)
- Enable projection mapping features and audio-reactive visual effects
- Store and sync your projects across devices (using Supabase)
- Improve the App's performance and user experience
- Send you technical notices and support messages
- Send push notifications (service updates, reminders, and occasional product or marketing messages) when you opt in
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve our services
- Detect and prevent technical issues and bugs
3. Data Storage and Security
3.1 Data Storage
- Your project data is stored securely using Supabase (cloud storage)
- We implement industry-standard security measures to protect your data
- Data is encrypted in transit using SSL/TLS protocols
3.2 Data Retention
- We retain your personal information for as long as your account is active
- You may request deletion of your account and associated data at any time
- Some data may be retained for legal or operational purposes as required by law
4. Third-Party Services
We use the following third-party services that may collect information:
4.1 Supabase
- Backend infrastructure and database services
- Privacy Policy: https://supabase.com/privacy
4.2 RevenueCat
- Subscription management and payment processing
- Privacy Policy: https://www.revenuecat.com/privacy
4.3 PostHog
- Analytics, error tracking, session recording, and feature flag management
- Privacy Policy: https://posthog.com/privacy
4.4 OneSignal
- Push notification delivery and management (processes your push token, notification interaction data, and any tags we set)
- Privacy Policy: https://onesignal.com/privacy_policy
4.5 Apple App Store
- Payment processing and subscription management
- Privacy Policy: https://www.apple.com/legal/privacy/
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our App (Supabase, RevenueCat, PostHog, OneSignal)
- Legal Requirements: When required by law, regulation, or legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Export your project data
- Opt-out of analytics collection
6.2 Device Permissions
You can manage app permissions through your device settings:
- iOS: Settings > Redrawing Reality > Permissions
- You can revoke camera, microphone, and photo library access at any time
6.3 Push Notifications
Push notifications are opt-in. You can disable them at any time by:
- Turning off notifications for the App in your device settings (iOS: Settings > Redrawing Reality > Notifications), or
- Opting out from within the App where available
Disabling notifications stops delivery to your device but does not delete your account data.
6.4 Marketing Communications
We do not send marketing emails. Email communications are service-related or account notifications. Any promotional messaging is limited to opt-in push notifications, which you can disable as described above.
7. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending you a notification (for material changes)
Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or shared
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
Note: We do not sell personal information.
11. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: help@redrawingreality.com
Website: https://redrawingreality.com
13. Data Protection Officer
For privacy-related inquiries, you may contact our data protection team at: help@redrawingreality.com
Acknowledgment: By using the Redrawing Reality App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.